Shipping & Delivery
Shipping and Delivery Policy for Vet Purrfect
At Vet Purrfect, we understand how important it is for your furry friends to receive their products promptly and safely. We are committed to ensuring a smooth and efficient shipping experience for all our customers.
Handling Time
- Our handling time is 3 business days. This is the time required to process your order, perform final quality checks, and get your purchase ready for shipment.
Shipping Methods and Delivery Times
- Standard Shipping: Delivery typically occurs within 5-7 business days after dispatch. Please note that delivery times may vary depending on your location and external factors beyond our control.
- Expedited Shipping Options: We also offer expedited shipping for an additional fee. The delivery times for these options will be presented at checkout.
Shipping Costs
- Shipping costs are calculated based on the weight of your order and the shipping destination. You will be able to view and confirm the shipping costs before finalizing your purchase.
- We offer free standard shipping on orders over purchases of 50.00 pounds.
Order Tracking
- Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery.
International Shipping
- Currently, we ship only within the United Kingdom. Please stay tuned for updates as we expand our shipping destinations.
Packaging
- We take great care in packaging our products to ensure they arrive in perfect condition. Eco-friendly and secure packaging materials are used to protect your items during transit.
Delivery Issues
- If you encounter any issues with delivery, such as delayed arrival or damaged goods, please contact us immediately at support@vetpurrfect.uk. We will work swiftly to resolve the issue.
Additional Information
- Please ensure your shipping address is accurate and complete to avoid delays. We are not responsible for delays or lost packages due to incorrect shipping information.
- During peak periods or due to unforeseen circumstances, there might be delays in processing and shipping. We appreciate your understanding and patience.
Contact Us
For any questions or concerns regarding shipping and delivery, feel free to reach out to us at support@vetpurrfect.uk. Our team is always here to assist you!
Thank you for choosing Vet Purrfect for your pet care needs. We look forward to serving you and your beloved pets!