Terms and Conditions

Terms and Conditions

Last Updated: December 11, 2023

  1. Introduction

Welcome to Vet Purrfect. By using our website located at https://www.vetpurrfect.uk, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. These terms govern your access to and use of the Site and any services offered through the Site.

  1. Intellectual Property Rights

The content on the Site, including but not limited to text, graphics, images, and logos, is the property of Vet Purrfect and is protected by copyright and other intellectual property laws. Unauthorized use of any materials found on this Site may constitute a violation of these laws.

  1. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offense.

  1. Product Descriptions and Availability

Vet Purrfect attempts to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions or other content of the Site are accurate, complete, reliable, current, or error-free. We reserve the right to discontinue any product at any time.

  1. Pricing and Payment

All prices are listed in GBP and are subject to change without notice. We accept various forms of payment as listed on the Site. Payment must be received by us prior to the acceptance of an order. We reserve the right to refuse or cancel any orders placed for products listed at the incorrect price.

  1. Order Acceptance and Cancellation

We reserve the right at any time after receipt of your order to accept or decline your order for any reason. In the event that a product is mispriced or unavailable, we may decline your order. We may also require additional verifications or information before accepting any order.

  1. Return and Refund Policy

Our Return and Refund Policy is detailed within our site. This policy outlines the process and conditions under which returns and refunds are handled.

  1. Shipping and Delivery

Refer to our shipping and delivery page for more information. We strive to deliver products in a timely manner but are not responsible for any delays caused by third parties or unforeseen circumstances.

  1. Limitation of Liability

Vet Purrfect will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of this site or the products sold here.

  1. User Accounts and Security

Users may create an account on the Site. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

  1. Privacy Policy

This section outlines how The Vet Purrfect collects, uses, and protects any information that you give while using https://www.vetpurrfect.uk. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may collect the following information: name and contact information including email address, demographic information such as postcode, preferences and interests, and other information relevant to customer surveys and/or offers. The information we collect is used to understand your needs and provide you with a better service, and in particular for internal record keeping, improving our products and services, sending promotional emails about new products, special offers or other information which we think you may find interesting, and customizing the website according to your interests. For more information, our Privacy Policy is detailed within our site.

  1. Modifications to the Terms

We reserve the right to make changes to the Site, policies, and these Terms and Conditions at any time. If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

  1. Governing Law

These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of England, without regard to its conflict of law principles.

  1. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at support@vetpurrfect.uk.